Middle Atlantic Products - Rack Tools Transition

RackTools has been replaced with an upgraded web-based design experience!

We're pleased to inform you that we've launched a new web-based design tool that has replaced the RackTools standalone software program. This new tool offers significant enhancements, including real-time pricing and availability, the ability to generate an official quote, purchase online, and the added benefit of having your rack assembled at the factory to match your configuration. You can also access your projects and designs from any browser at any time. 

 

To help you get started with our new design experience, we have created some helpful resources below. These resources include information on how to transition your projects, plus tips on designing great systems.  While you will no longer be able to design in RackTools, your files can continue to be accessed with the free file viewer software.  Please contact us any time with any additional assistance you may need.

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Online Design Tool FAQ

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Online Design Tool Quick Start Guide
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RackTools Transition FAQs

View frequently asked questions about the RackTools to Configurator transition below and contact us with any additional information you may need.

Why have we moved away from RackTools? 

How will I access my RackTools files after the software stops working?

How do I use the middleatlantic.com configurator?

I don't see my direct pricing using middleatlantic.com. What should I do?

How do you configure multiple racks using middleatlantic.com?

 

Why have we moved away from RackTools?

Although RackTools has been the gold standard for over 10 years, we know that the software has its limitations. We have transitioned users to utilize our web-based configuration tool, the Configurator, which offers features superior to the RackTools experience. With the Configurator, you'll have exclusive access to create, save and view designs on any browser at any time.

 
How will I access my RackTools files after the software stops working?

Once the RackTools software is shutdown, you will have access to your files using the free file viewer software.  We can also convert your most frequently used RackTools design files into a middleatlantic.com project at no cost.

 

How do I use the middleatlantic.com online design tool?

This Quick Start Guide will give you an overview on how to use the website in a manner similar to how you might have been using RackTools. Our FAQ page also provides full demonstration videos as well as frequently asked questions about our online design tool. Additional assistance is available by live chat or by calling us on the phone - 800-266-7225, 8AM-8PM Eastern, Monday-Friday.

 

I don't see my direct pricing using middleatlantic.com. What should I do?

Drop us a line here and we will assist you.

 

How do you configure multiple racks using middleatlantic.com?

At this time, middleatlantic.com will allow you to design one rack at a time. You can, however, have multiple rack designs as part of any project and a project is quoted all at once.